Under the GDPR (General Data Protection Regulation), you have the following rights:
- The right to be informed about our collection and use of personal data;
- The right of access to the personal data we hold about you;
- The right to rectification if any personal data we hold about you is inaccurate or incomplete;
- The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you;
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to us using your personal data for particular purposes;
- Rights with respect to automated decision making and profiling;
- Make a complaint to a supervisory authority
What we collect
- Contact details, such as your full name, e-mail address, postal address and telephone number;
- Professional information, such as your job title and company;
- Comments, feedback, posts and other content submitted;
- Interests and communication preferences including marketing permissions where appropriate;
- Location information.
How and why personal information is used
PRODUCTS AND SERVICES
As part of a report download, form submission and request for information, we collect information such as your name, country, job title, company information.
If your personal information is relevant to certain services and is freely available through public sources, such as on a website related to your work or profession, we may use this personal information for providing customers with our products, as is necessary for the purposes of our legitimate interests as a commercial organisation.
We will use your personal information to send you newsletters, offers or other marketing emails that keep you up to date with news, events, products and research opportunities, from us and other companies that may be of interest.
Depending on the nature of your interaction with us and the laws of the country where you live, you may have actively given us your consent for this, by opting in, or we may be entitled to rely on your implied consent or our legitimate interests. The opportunity to opt out of future marketing emails will always be provided, and information on how to do this given when your personal information is collected and on every marketing email sent.
When you register for an in-person or digital event, your registration information is provided to the sponsor(s) of such event. This information may also be provided to sponsors of special sessions within the larger event.
CUSTOMER AND PROSPECTS MANAGEMENT
We may use your personal information, combined with publicly available data and demographic data to maintain our customer database and carry out internal analysis of the usage of our products and services. This is done to improve those services, develop new products and predict future customer behavior, as part of our legitimate interests as a commercial organisation. This may include automated profiling and campaign management techniques.
INTERNATIONAL TRANSFER OF PERSONAL INFORMATION
As an international business and because of the technologies we use, personal information may be accessed by our colleagues and third-party service providers from locations outside of the European Economic Area, whose data protection laws may not be as extensive as those in Europe. We apply appropriate protection to make sure your personal data remains adequately protected and is treated in line with this Policy.
THIRD PARTY LINKS
Who we share personal information with
As an international company, to provide you with services and products we may share your information for specific reasons. This section explains how and why we share personal data with our suppliers, other third parties and other organisations.
Sharing with Service Providers
We may share your personal information with the following types of third parties, to assist us in providing products and services to you:
- Email marketing providers
- Customer service providers
- Event collaboration partners
We only share your personal information with such third parties, if and to the extent necessary for them to provide such assistance.
Sharing with other Organisations
We never sell your data to other parties but we may share your personal information with trusted partner organisations for their marketing purposes, in accordance with local data laws and where appropriate your consent. If your personal information is subject to European data protection laws, we will not share it with third parties for their marketing purposes, unless you have actively given us your consent to do this.
In some circumstances, we may be legally required to disclose your personal information, because a court, the police, another judicial or law enforcement body, or government entity has asked us for it.
How long information is kept
We will only retain your personal information for as long as is necessary and as permitted by applicable laws.
We will retain your personal information while we are using it, as described in the section above, and may continue to retain it after these uses have ended where we have a legitimate business purpose. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honor your opt-out request. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights.
How to update your information and marketing preferences
We want to ensure you remain in control of your personal information. We try to ensure that the personal information held about you is accurate and up-to-date, and will always give the opportunity to opt out of future marketing communications. We will process your data to send marketing information that we believe is targeted and of interest to you.
Information on how to opt out will be given when your personal information is collected and specified in every marketing email sent. You may opt-out of our email marketing lists by following the directions at the bottom of our emails. Please note that opting-out of promotional mailings will not affect the delivery of your subscription-based products.
We hope to resolve any privacy concerns you may have.